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FAQ

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Frequently Asked Questions

Everything you need to know about fitment, shipping, returns and payments. Can’t find your answer? We’re one click away.

Use the Vehicle Search on the homepage (Year, Make, Model, Engine) or the Vehicle Finder, or check the Compatibility tab on any product page. If you’re unsure, contact us and we’ll confirm fitment for you.

Yes. On the homepage, open the “By VIN” tab and enter your 17-character VIN — we’ll decode your exact vehicle and show the parts that fit it.

We stock both genuine OEM and quality aftermarket parts from trusted brands. Each product page clearly states which it is, so you can choose what suits your budget and needs.

Most parts can be special-ordered. Use the “Request this part” button or contact us with your vehicle details — our team will source it, usually within 24–48 hours, and confirm price and availability before you pay.

In-stock items ordered before 3:00 PM (Mon–Fri) ship the same business day. Standard delivery is 3–5 business days; express and overnight options are available at checkout.

Unused parts in their original packaging can be returned within 30 days for a full refund. Electrical parts and special-order items may have exceptions — see our returns policy for details.

Most parts include a manufacturer warranty; the length is listed on each product page. Our fitment guarantee also means we’ll make it right if a verified part doesn’t fit.

Credit/debit cards, PayPal, bank transfer, and Cash on Delivery where available. All payments are processed securely.

Still have questions? Our parts specialists are happy to help, Mon–Fri 8am–6pm.
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